Last updated: March 2025
These terms cover your use of this site and any jam or preserves you order through it. Ordering means you agree to them.
You're welcome to read, save and print these pages for yourself. Please don't copy or republish them, and don't claim the recipes or techniques as your own.
A message through the site is just an enquiry—not yet an order. An order is confirmed once we've agreed on the jam type, price and when it will be ready, in writing.
Custom preserve orders are made in small batches each season. If we can't achieve the flavour or texture you want, or can't deliver on time, we'll let you know rather than rush the work.
Prices are set before any jam is made. A deposit is usually taken at the start, and the remainder is due when your batch is ready to send.
Colour, set, flavour and jar fill vary slightly from batch to batch, and photos can't capture that exactly. These natural variations are the mark of homemade jam, not a defect.
We pack each jar ourselves and ship once the preserve has fully set and cooled. If a jar arrives damaged, let us know within a few days and we'll send a replacement.
A batch made to your own recipe or preference cannot be returned unless there's a genuine fault—it was made specially for you.
The recipes, photographs and stories on this site belong to Sweetcommunitypro. Please ask before sharing or republishing — we're always happy to help.
Every jar of homemade jam we make is prepared with care in our kitchen. If something isn't right, we'll make it good. We're not responsible for damage from storage in unsuitable conditions, transport, or mishandling after delivery.
If anything changes here, we'll update this page and mark the date at the top.
Have a question? Use our contact page and we'll give you a straight answer.